Although MTN announced to the public in April this year about a compromise in their system, the rewards system glitch this week has not been attributed to any of such activity.
Earlier this week, a number of people woke up to phone calls from their friends about a glitch in the MTN rewards system.
The *550# short-code which exists to reward users for their use over the network was gifting out data and voice rewards like Christmas came early.
TikTok which has become the main social media platform for a lot Ghanaian youth buzzed with the update.
While the glitch didn’t stay up for very long, screenshots of people claiming hundreds of gigabytes of data and thousands of call minutes surfaced on TikTok, WhatsApp, SnapChat and other platforms as people bragged about how much they were about to drain from the rewards system.
MTN has not released any public statements yet, but late afternoon, 4th November, 2025, MTN took down the user rewards platform and sent a notice over their MTN app, stating that it would be unavailable.
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